Privacy Policy

Privacy Policy

Introduction

Welcome to https://mold-removal-pomona-ca.ecojohns.com! We are dedicated to maintaining a safe and secure online environment for our users, ensuring that your privacy is respected at all times. This Privacy Policy provides detailed information about how we collect, use, and protect the personal data of our website visitors and service users.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to external websites, apps, or services linked from our site. These third-party entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the actions we take when users engage with our digital offerings:

  1. Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your account-related data.
  2. Website Visits: Visiting our websites triggers various data collection methods described in this policy.
  3. Communication: If you choose to receive marketing communications from us, such as newsletters or promotional emails, we will use the contact information you provide.

Personal Data Collection

We collect multiple types of personal information to enhance your experience and improve our services:

  • Account Details: This includes user names, email addresses, and passwords (hashed and salted for security).
  • Payment Information: We process data needed for secure transactions, such as credit card numbers, billing addresses, and payment history.
  • Financial Records: For financial transactions, we may collect and store bank account details and encryption keys.
  • Purchase Data: Details of products or services purchased, including quantities and transaction dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and mobile network information.
  • Location Data: Information about your geographical location when you interact with our apps or websites.
  • Feedback and Reviews: Any comments, suggestions, or ratings you provide to improve our services.
  • Social Media Profiles: If you connect our services to social media accounts, we may access your public profile information.
  • Product Interest: Data about products you view, search for, or purchase.

Cookies and Tracking Technologies

We employ cookies and similar technologies to enhance user experience:

  • Strictly Necessary Cookies: These ensure basic functions and navigation on our websites.
  • Preference Cookies: Tailored settings and preferences are stored to remember your choices.
  • Analytics Cookies: We use these to collect aggregated data about website usage, helping us improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing you to customize your tracking preferences.

Data Retention and Deletion

We adhere to legal requirements and industry best practices for data retention:

  • Personal data is retained as long as necessary for the purposes it was collected for, including providing services, fulfilling transactions, or complying with legal obligations.
  • Once the purpose has been fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Implementing robust security protocols is essential to safeguard your information:

  • We use encryption for data in transit and at rest to prevent unauthorized access.
  • Secure third-party processing partners are engaged to handle payments and sensitive data, ensuring compliance with industry standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age:

  • Our services are not intentionally designed for or directed at children, and we do not knowingly collect personal information from minors.

Your Rights (Subject to Local Laws)

Depending on your location, you have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete data.
  • Erasure/Right to be Forgotten: Request the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data for specific reasons.
  • Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for marketing or other purposes.
  • Non-Discrimination: Assert your right to be treated equally when exercising your data rights.

To exercise these rights or file complaints, please contact our Data Protection Officer at the address provided below. We will respond within the time frame prescribed by applicable laws.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements:

  • Any modifications will be posted on this page with an updated effective date.
  • Continued use of our services after such changes constitute your acceptance of the updated policy.

Contact Us

For any privacy-related inquiries, requests, or feedback, please contact us at:

We value your trust in our commitment to privacy. Regularly reviewing this policy ensures you are informed about how we handle your personal data.